For recruiters and hiring managers

Support. Infrastructure. Platforms. Field technology.

Matthew McCluster · IT support & systems · data center & networking · platform & backend · field technology & telematics

Matthew McCluster has worked in IT since 2018. He spent three years in desktop and IT support at Robert Half in Norwalk, Connecticut; worked on the transformation of a 5,000 sq ft data center at IPC Systems in Fairfield, Connecticut from 2021 to 2023; and since 2025 has designed and operated the platform behind McCluster Corp, the organization he founded: a PostgreSQL database with row-level security, serverless APIs on Cloudflare Workers, payments, Linux services, and the release automation that ships it. Through Whip Equipped LLC he works with GPS and fleet telematics and vehicle electrical and embedded diagnostics. He holds CompTIA ITF+ and a CT State Community College IT Bootcamp certificate, is a first-year Computer Science student at Southern Connecticut State University, and is available for on-site work across Connecticut and New York.

Email about a role → The IT support résumé →

Roles he is looking for: IT support and field technician (L1/L2), desktop support, data-center and infrastructure technician, technical operations, platform and backend, and telematics or fleet-technology roles
Where: On site across Connecticut and New York; reliable transportation
Education: B.S. Computer Science, Southern Connecticut State University: first-year, enrolled; expected May 2030
Résumé files: PDF · Word (DOCX) · full résumé
Contact: matthew@mccluster.org

Four lanes, each with its evidence

Recruiters search for this work under four different names. Each lane has its own page with the résumé lines, primary documents or public source that support it, and what that lane does not claim.

IT support · systems

Endpoints, identity & user support

Windows and macOS, Microsoft 365, Active Directory, deployments, printers, VPN, email, ticketing and escalation.

IT support & systems evidence

Data center · networking

Infrastructure & the server floor

Rack buildout, CAT6 and fiber, Cisco switching, DHCP, Windows and Linux servers, PDUs, environmental monitoring and decommissioning.

Data center & networking evidence

Platform · backend

PostgreSQL, APIs & operations

PostgreSQL and row-level security, serverless REST APIs, Linux services, CI and release gates, version-aware production operations.

Platform & backend evidence

Field technology · telematics

Connected hardware & vehicle systems

GNSS/GPS and fleet telematics, vehicle power and data integration, electrical and embedded diagnostics, cameras, sensors and calibration workflows.

Field technology evidence

Job titles vary between employers. The recruiter role & evidence map lists the common titles in each lane, the evidence behind each lane, and where a claim is first-party (résumé) rather than backed by a primary document. Role titles there describe fit, not titles he has held.

Skills, and where each one was used

Area	Skills and tools	Where
End-user support	Windows, macOS, hardware and software troubleshooting, printers, VPN, email, user training	Robert Half; F.R.E.E.D.O.M. Inc. (résumé)
Accounts and productivity	Microsoft 365 (Exchange, OneDrive, Teams, SharePoint), Active Directory users, groups and permissions, Google Workspace	Robert Half; F.R.E.E.D.O.M. Inc. (résumé)
Physical infrastructure	Rack and stack, cable management and labeling, CAT6, fiber, PDUs, temperature and humidity monitoring	IPC Systems (résumé and IPC document)
Networking	Cisco Nexus 9000 series, Cisco 4500-series switches, DHCP scopes	IPC Systems (résumé and IPC document)
Servers and operating systems	Dell, Oracle and Sun servers; Windows Server, Red Hat Enterprise Linux, CentOS; PERC RAID	IPC Systems (résumé and IPC document)
Linux operations	systemd services and timers, service accounts and least privilege, loopback-only services, read-only mounts	McCluster platform (source code)
Databases and APIs	PostgreSQL, row-level security policies, SQL migrations and regression tests, Supabase, REST APIs, Cloudflare Workers and Durable Objects	McCluster platform (source code)
Release engineering	GitHub Actions, version-pinned deploy tooling, staged deploys with commit verification and automatic rollback, Playwright smoke tests	McCluster platform (source code)
Web	HTML, CSS, JavaScript, accessibility, structured data (schema.org), static hosting on GitHub Pages	matthew.mccluster.org (this site)
Telematics and vehicle systems	GPS and fleet-telematics deployment; connected hardware integrated with vehicle power, data and monitoring; electrical and embedded-system diagnostics; immobilizer and vehicle-security, ADAS, camera and sensor-calibration workflows	Whip Equipped LLC (résumé; first-party)
Decommissioning	DoD-standard data destruction with dBAN, ISO-standard e-waste handling	IPC Systems (résumé and IPC document)

Case studies

Data-center transformation at IPC Systems

2021 to 2023, Fairfield, Connecticut. Racks, cabling, power, Cisco networking and servers for a 5,000 sq ft facility, set against the engagement document IPC prepared. Primary document (PDF)

The McCluster platform

2025 to present. PostgreSQL with row-level security, Cloudflare Workers, Linux services, payments and a release pipeline that verifies and rolls back its own deploys. Public source.

Experience

2025 to present · Founder / Digital Program Operator, McCluster Corp (Connecticut and Georgia). Designs and operates the organization's platform end to end.
2021 to 2026 · Digital Marketing & Outreach Platform Manager, F.R.E.E.D.O.M. Inc. (Bridgeport, Connecticut). Staff platform and technical support alongside outreach and media production.
2024 to present · Founder / Automotive Systems & Telematics Operator, Whip Equipped LLC (Georgia). GPS and fleet telematics, vehicle electrical and embedded diagnostics; see the field technology lane.
2021 to 2023 · IPC Systems (Fairfield, Connecticut), through PeopleSERVE; the engagement document's title is Infrastructure Associate. Data-center transformation; see the case study.
2018 to 2021 · Desktop / IT Support Technician, Robert Half (Norwalk, Connecticut).

The full history, with every bullet, is on the IT support résumé and the full résumé.

Education

Southern Connecticut State University, New Haven, Connecticut: B.S. Computer Science, first-year undergraduate, enrolled; expected May 2030.

Certifications and training

CompTIA IT Fundamentals+ (ITF+), December 1, 2022. Certificate (PDF)
IT Bootcamp, Certificate of Completion, CT State Community College, Housatonic (Workforce Development & Continuing Education), September 20, 2023, 24 hours of coursework. Certificate (PDF)

Questions recruiters ask

What kind of IT role is he looking for?

IT support and field technician roles at L1/L2, desktop support, data-center or infrastructure technician roles, technical operations, platform and backend roles, and telematics or fleet-technology roles. The role map has the titles in each lane.

Where can he work?

On site across Connecticut and New York, with reliable transportation.

What is the strongest evidence of his infrastructure work?

The IPC Systems engagement document, which describes the data-center project he worked on from 2021 to 2023 and the technologies it covered.

What has he built himself?

The platform that runs this site, McCluster Corp's accounts, payments, music catalogue and analytics. The source is public at github.com/mcclusterishere/mccluster; the platform case study is the short tour.

Is there a Word version of the résumé for an applicant tracking system?

Yes: IT support résumé (DOCX) and the full résumé (DOCX).

Email about a role → Download the IT résumé (PDF) →